Visitor information

Visiting hours

Important information for White Plains Hospital visitors

Our visitation policy allows two visitors at a time. Visitors are allowed between the hours of 9 a.m. and 7 p.m. daily; ages 12+ (12-17 years old to be accompanied by an adult).

Visitors must wear a mask in all patient care areas.

Exceptions may apply for parents visiting the NICU; pediatric patients; patients in palliative care; and those with special needs, being discharged or needing a support person.

ID will be required at check-in. Upon entering the lobby, visitors will be screened for temperature and asked a series of questions to rule out exposure. These questions include travel history, as per the Governor's latest guidelines. Please check the New York State Travel Advisory website prior to traveling to make sure you are up-to-date on the latest testing and quarantine requirements.

Visitors who do not adhere to the above guidelines will be asked to leave.

In addition, patients coming to our physician offices and for outpatient testing and procedures may have one companion.

Please note the Hospital policies for Maternity, Labor & Delivery, and the Neonatology Intensive Care Unit (NICU).

Parking

White Plains Hospital Parking

Patients and visitors of the main hospital and emergency department can park at our Davis Avenue Garage; view rates below. Valet parking is available for a $5 flat rate.

Center for Advanced Medicine and Surgery and Center for Cancer Care Parking

Patients and visitors at the Center for Advanced Medicine and Surgery and the Center for Cancer Care can park at the Longview Cromwell Municipal Garage, located at 11 Longview Avenue, for $1 per hour. The garage connects to the Center for Advanced Medicine & Surgery’s 2^nd floor via a sky bridge. Valet parking is available for a $5 flat rate.