The last several months have taught us a lot about what’s essential. Essential workers. Essential supplies. Essential businesses. Now it’s time to attend to another essential – your health. Not getting prompt, proper, regular medical care can have long-term consequences.
At White Plains Hospital and our physicians’ practices, we’ve exceeded the state and federal guidelines to protect you. Infection control was always our priority, and now we’ve taken further action, creating separate COVID patient areas, implementing extensive cleaning practices, and enhancing screening for all staff and patients.
Learn more about our initiatives in place for your health and safety at the hospital:
What We're Doing at Our Physician Offices
We continue to actively screen all patients and staff for coronavirus. When you call for an appointment, or visit the ED, staff will ask questions pertaining to possible symptoms of COVID-19 so they can determine the appropriate course of action, while reducing risk of exposure to others. In some cases, a Virtual Health Visit
may be recommended. Those with symptoms can also call our hotline at 914-681-2900
, which is staffed 24/7. Screening and a temperature check will be repeated upon arrival to the Hospital for both patients and staff.
While infection prevention has always been a top priority, we are now taking special precautions when it comes to cleaning our ED, and our entire hospital, to ensure the safety of our patients and staff. We are focusing on all high touch areas and clean multiple times a shift to make sure every area is continuously disinfected. In addition, we are also using an Ultra Violet Robot (Xenex) as an extra measure to disinfect all areas. All areas are now being cleaned and Xenexed a minimum of 4 additional times during each shift – as well as after each possible COVID or isolation patient.
Staff is taking the utmost precautions by wearing PPE during appointments across all of our facilities. In addition, all patients must wear face coverings at all times in the Hospital.
Our Emergency Medicine staff is ready to attend to your urgent health needs whenever you need them. For added safety, we have set up a screening tent outside our Emergency Department for all patients coming to the ED for care. Prior to entering the Hospital, all patients will have their temperature taken and asked a series of questions to evaluate for COVID-19. Following this evaluation, patients will be directed to the right location to care for their needs. All suspected COVID patients will be isolated and cared for in a specially-designated area of the Emergency Department.
Patients entering the Hospital, whether for planned procedures or through our Emergency Department, follow designated care pathways. Those admitted to the Hospital who are presumed or confirmed to have COVID-19 are escorted to an isolated unit in the Hospital where they will receive the care they need, minimizing any risk of exposure to non-COVID patients.
Currently, no visitors are allowed to enter the Hospital or the Center for Cancer Care until further notice. Exceptions are permitted in certain areas, including Maternity, Labor & Delivery, NICU, Pediatrics, cases of disability and end-of-life situations. See our Visitation Policy
page for further details.