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A Message from White Plains Hospital

We understand that many are anxious about the spread of coronavirus (COVID-19) in our community and across the globe. With so much being reported, we feel that it is important to continue to offer you with an update on the current situation as well as provide you with screening information and the steps White Plains Hospital is taking to keep the community safe.

Here’s how we are doing our part to stop the spread of coronavirus (COVID-19) while protecting our community:

  • The Hospital recently set up a coronavirus hotline to educate the public and help determine if you need to be evaluated. The hotline number is 914-681-2900 and is staffed 24/7. If you believe you may have the coronavirus, please call your primary care physician prior to showing up to their office or visiting the Emergency Department. This will allow your doctor to determine the appropriate course of action, while reducing the risk of exposure to others. If you do not have a primary care physician, call the coronavirus hotline and press 2 to be connected with a White Plains Hospital representative.
  • Additionally, all employees are now temperature screened daily before entering the Hospital or any of our outpatient facilities. Anyone who displays flu or cold like symptoms is politely asked to go home and not return to work until they are feeling better.
  • We have also set up a screening tent outside our Emergency Department for all patients coming to the ED for care. Prior to entering the Hospital, all patients will be screened and directed to the right location to care for their needs.

Please also note our updated Visitation Policy below as well as additional information and resources.

Additional COVID-19 Information & Resources

As we work to stop the spread of the coronavirus in our community, the Hospital is making on-going efforts to provide relevant updates and information to our community.

Isolation in Place - Commissioner's Order for COVID-19 Patients

Any person who has tested positive for COVID-19 through laboratory testing is required to remain isolated at the individual’s place of residence until the Westchester County Department of Health determines that the individual is no longer infectious according to the criteria set forth by the CDC and New York State Department of Health. See the Commissioner’s Order here.

Community & Hospital Events Updates

In light of the current situation, White Plains Hospital has decided to cancel all upcoming events. This was a difficult decision, but one that was made with the safety of our community in mind.

The following events are canceled:
  • Orthopedic CME – 3/21/20
  • Colorectal Cancer Symposium – 3/27/20
  • Liver CME – 3/28/20
  • Well Aware: Fad Diet or Bad Diet – 3/31/20
  • Spring Luncheon – 4/23/20
  • Neighborhood Health Fair & See, Test, Treat – 4/25/20
  • Annual Meeting – 4/27/20 (Will be rescheduled)
  • Answer to Cancer – 5/3/20
  • HPV CME – 5/8/20
  • Dermatology Screening – 5/19/20

Additional COVID-19 Resources

There is a lot of information out there on coronavirus, but there is also a lot of misinformation. For the latest updates, we recommend you visit the following websites for frequently asked questions, statistics and more information.

COVID-19: What You Need to Know
Everything you need to know about the coronavirus, including prevention and what to do if you are feeling unwell, can be found on this page from our partners at Montefiore.

CDC website
For up-to-date, information on coronavirus, how to protect yourself, what to do if you are sick, travel alerts and trends.

NYS Department of Health website
For the most current information for the general public in the State of New York.

World Health Organization’s Q&A on coronaviruses
Provides a global view of coronavirus and how it is affecting people worldwide.

Caring for Patients & Family
White Plains Hospital is always here to offer support to our patients and family caregivers.  The Support and Information Connection team has been established as a resource and means of connection in these challenging times. Consisting of members from our Caregiver Support Program, Pastoral Care and Center for Cancer Care, our team is available to provide counseling, spiritual support, relaxation techniques and coping strategies to those in need. We also can address Advance Directives concerns, provide forms and guidance on how to have difficult discussions with those we love.  For those interested in connecting with our team, please reach out by calling 914-681-2720 and leave a message with your name, contact information and indicate your specific concern or question.  Your call will be returned as soon as possible.

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