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A Message from White Plains Hospital

We understand that many are anxious about the spread of coronavirus (COVID-19). With so much being reported, we feel that it is important to continue to offer you with an update on the current situation as well as provide you with screening information and the steps White Plains Hospital is taking to keep the community safe.

The Hospital has setup a coronavirus hotline to educate the public and help determine if you need to be evaluated. The hotline number is 914-681-2900 and is staffed 24/7. 

New York State offers four state-run testing centers across Westchester County for individuals who would like to be tested for COVID-19. There is no charge to be tested at a state-run testing center and those who are interested should call the NY State COVID-19 Hotline at 888-364-3065 to make an appointment at the following locations: Glen Island in New Rochelle, Montefiore New Rochelle Hospital, Yonkers Hudson River Healthcare, and Mt. Vernon Health. 

We are pleased to offer testing for symptomatic and asymptomatic patients at White Plains Hospital and at our Urgent Care Center in Armonk via a tent in the parking lot. Both locations offer a higher level of care than at a testing center and requires that all patients receive a clinical evaluation via telehealth prior to being tested. Please note, the national spike in COVID-19 cases is having a major impact on testing supplies and timelines. As a result, test results may take up to 10 days depending upon your clinical evaluation.  Additionally, New York State continues to expand its travel advisory. Travelers coming from any of the states listed with high infection rates will be required to quarantine for two weeks upon arriving in New York State, regardless of testing.  

For a full list of local testing facilities, visit:  Please note, if you go to a test site other than the four run by NYS there are fees associated with the testing and you should check in advance to confirm costs with your insurance company.

Thank you and we look forward to taking care of your healthcare needs. 

Additional COVID-19 Information & Resources

As we work to stop the spread of the coronavirus in our community, the Hospital is making on-going efforts to provide relevant updates and information to our community.

Isolation in Place - Commissioner's Order for COVID-19 Patients

Any person who has tested positive for COVID-19 through laboratory testing is required to remain isolated at the individual’s place of residence until the Westchester County Department of Health determines that the individual is no longer infectious according to the criteria set forth by the CDC and New York State Department of Health. See the Commissioner’s Order here.

Community & Hospital Events Updates

In light of the current situation, White Plains Hospital has decided to go virtual for all upcoming events. This decision was made with the safety of our community in mind.
During these times, we feel it is important that people continue to have access to online support groups as well as interesting, healthy programming to keep them informed and engaged. We encourage you to continually check our calendar for updates on virtual events.
Should you have any questions regarding events, please contact the Marketing & Community Relations Department by calling (914) 681-1119.

Additional COVID-19 Resources

There is a lot of information out there on coronavirus, but there is also a lot of misinformation. For the latest updates, we recommend you visit the following websites for frequently asked questions, statistics and more information.

COVID-19: What You Need to Know
Everything you need to know about the coronavirus, including prevention and what to do if you are feeling unwell, can be found on this page from our partners at Montefiore.

CDC website
For up-to-date, information on coronavirus, how to protect yourself, what to do if you are sick, travel alerts and trends.

NYS Department of Health website
For the most current information for the general public in the State of New York.

World Health Organization’s Q&A on coronaviruses
Provides a global view of coronavirus and how it is affecting people worldwide.

Caring for Patients & Family
White Plains Hospital is always here to offer support to our patients and family caregivers.  The Support and Information Connection team has been established as a resource and means of connection in these challenging times. Consisting of members from our Caregiver Support Program, Pastoral Care and Center for Cancer Care, our team is available to provide counseling, spiritual support, relaxation techniques and coping strategies to those in need. We also can address Advance Directives concerns, provide forms and guidance on how to have difficult discussions with those we love.  For those interested in connecting with our team, please reach out by calling 914-681-2720 and leave a message with your name, contact information and indicate your specific concern or question.  Your call will be returned as soon as possible.

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