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Patient stories

Denise

I would like to tell you about my experience at White Plains Hospital. My husband, Roger, who has liver cancer, was at the Emergency Room on September 28, 2020. His ammonia level was elevated and his blood pressure and potassium levels were very low. They admitted him and he was discharged on October 8.

From the visit to the emergency room right through his discharge, everyone was professional and caring. One of the nurses that stood out was Eli. He kept me informed about what was going on and how critical Roger was. Since Roger's condition was getting worse, I elected to have him put in palliative care. There I met with social workers Cyndee O'Brien, Christine, and Linley Leone. They explained our options and were understanding of my difficult situation. I can't thank them enough for helping me through the most difficult decision I've ever had to make.

Roger was moved to the 5th floor and made very comfortable. I met nurses Brianna, Ashley and Shervon, who were always available, pleasant, and answered any question I had. Jorge, the tech, became my husband's "buddy." He was always pleasant. He took such good care of him and made him feel relaxed.

Working with Linley and Christine, I made the decision to move my husband to Rosary Hill. I don't think this would have been possible without their help. I also want to thank Dr. Roayaie and Dr. Burshteyn, along with the office staff, for their expertise and caring nature. I also want to give a shout out to the valets. Unfortunately, in the mist of my husband being ill, I had foot surgery. As I pulled up to the valet, the supervisor and Will were ready for me with a wheelchair and brought me into the lobby. There I met a lovely and attractive hostess who was so kind we became friends.

All the employees at the Hospital are lucky to be working in such a fantastic place. I spoke with many of the employees, who said they were very happy to be working at WPH. You don't often get such a positive response from employees, so whatever you're doing to keep you employees happy, it's working. Value your employees because they deserve it. I hope all the staff at WPH have a safe and happy holiday season!