Insurance plans such as Medicare, Medicaid, and commercial insurance (such as Blue Cross, etc.) will cover much of the costs of your hospitalization after your deductible is paid. You will be responsible for paying any deductible and charges not covered by your insurance as well as any telephone charges.
If you have questions about your insurance coverage during your stay, contact our Financial Counselors at 914-681-1004.
Please be aware that you may receive multiple bills for services provided to you at White Plains Hospital. We strongly urge you to contact your referring physician to discuss any additional fees that are not related to the facility that are associated with his/her service.
The following information is intended to help you better understand the billing process and who to contact if you have questions.
You will receive a bill from the Hospital for all services provided. You may also receive a bill for the professional diagnostic or treatment services provided by physicians in the following specialties.
Anesthesiology (Westchester Anesthesiologists) 914-428-5454
Cardiology/EKG (White Plains Cardiology Associates) 914-771-7335 x305
Emergency Department Physician Billing (Zotec) 844-852-2288
Nuclear Cardiology (White Plains Cardiology) 914-771-7335 x305
Pathology (White Plains Pathology Associates) 845-565-5446
Radiology (Zotec) 855-381-0345
Hospitalists (Change Healthcare) 844-880-2136
Neonatologists (Change Healthcare) 844-880-2136
If you have questions related to billing for these services, please contact the appropriate billing office listed above.
Any other questions concerning your bill should be directed to the Patient Accounts Department. This office is located at 101 East Post Road, 3rd Floor, White Plains, NY 10601. It is open from 8:00 am to 4:00 pm Monday through Friday. You may contact them at 914-681-1004. You may email the Billing Department at firstname.lastname@example.org.
NOTICE OF CHARITY CARE
In recognition that all patients who seek health care from White Plains may not have the financial resources or insurance coverage to afford care, the Hospital will make available a reasonable amount of uncompensated services to persons meeting the eligibility requirements.
Eligibility for free care will be limited to persons whose family income is not more than the current poverty guidelines established by the Department of Health and Human Services and is limited to New York State residents.
Persons whose income is greater than the guidelines may be eligible for charity care on a reduced-fee basis. For more information, call our Credit Department at 914‑681‑1016 or our Patient Accounts Department at 914‑681‑1004.