60 seconds to 5 stars
It’s time we all think about the patient experience differently. Research has shown it takes less than one minute to make a meaningful connection with a patient. With that knowledge, we have launched a new Hospital-wide campaign called “60 Seconds to 5 Stars.”
60 Seconds to Five Stars: The Outpatient Experience

60 Seconds to Five Stars: Joey

60 Seconds to Five Stars: Michela

60 Seconds to Five Stars: Melba

60 Seconds to Five Stars: Cynthia

Press Ganey: 56 Seconds to Connect with Your Patient

60 Seconds to 5 Stars: WPH Back to Basics Patient Experience
