60 seconds to 5 stars
It’s time we all think about the patient experience differently. Research has shown it takes less than one minute to make a meaningful connection with a patient. With that knowledge, we have launched a new Hospital-wide campaign called “60 Seconds to 5 Stars.”
60 Seconds to Five Stars: The Outpatient Experience
60 Seconds to Five Stars: Joey
60 Seconds to Five Stars: Michela
60 Seconds to Five Stars: Melba
60 Seconds to Five Stars: Cynthia
Press Ganey: 56 Seconds to Connect with Your Patient
60 Seconds to 5 Stars: WPH Back to Basics Patient Experience