Emergency Care Department | White Plains Hospital

Emergency Department

Emergency Care at White Plains Hospital

The Flanzer Center for Emergencies and Critical Care at White Plains Hospital provides patient-focused care in an expanded and renovated setting that stresses comfort and privacy while offers state-of-the-art emergency care in a unique two-floor setting. It is well equipped to treat patients with serious medical conditions and injuries, and also offering the Maxine and John Bendheim Family Intermediate Care Center, a "fast track" unit for those whose needs are less urgent. Contact us at (914) 681-1155.

Special features include:

ED Ribbon Cutting, January 2010
  • Emergency care beds - 38, nearly all in private treatment rooms with walls instead of curtains
  • Specialty treatment rooms for specific types of emergency care, such as orthopaedic, pediatric and OB/GYN care
  • In-room registration at bedside, resulting in less wait time and enhanced privacy
  • Flat-screen TVs in all treatment rooms
  • Separate waiting rooms for adult and pediatric patients
  • X-ray equipment inside the Emergency Department, for more rapid imaging and diagnosis
  • Therapeutic hypothermia treatment, which can improve outcomes for some cardiac arrest patients
  • Negative pressure rooms for isolation of patients with serious infectious disease
  • The Donald J. Trump Resuscitation Area for treatment of the most critical cardiac care patients

Pediatric Emergency CarePediatric Emergency Care

Hospital emergency rooms can be especially frightening and intimidating for children. The Kylie and Louis R. Cappelli Pediatric Emergency Center, inside the main Emergency Department, offers a caring and comfortable environment that is specially designed to reduce anxiety. It includes rooms that are painted in child-friendly colors, all located near a dedicated nurses station. Age appropriate toys and activities, including three Wii stations, are also available to distract children during uncomfortable tests or procedures.

Emergency Angioplasty

"Time is muscle" when it comes to heart attack treatment. Quick intervention is necessary to prevent permanent damage to heart muscle and function. In the White Plains Hospital Emergency Department, patients who are diagnosed with symptoms that are strongly suggestive of a heart attack can be rushed upstairs to one of the Hospital's two cardiac catheterization laboratories. There, a team of interventional cardiologists and nurses can perform an emergency angioplasty, a minimally invasive procedure which uses a catheter, balloons, and stents to re-open clogged coronary arteries.

The ability to provide emergency angioplasty means that White Plains Hospital will also become a designated STEMI Center by Westchester County EMS Council. Under a new Westchester County STEMI protocol, EMS will be advised to bring patients with EKG changes and symptoms consistent with an ST segment elevation myocardial infarction (STEMI) to the nearest hospital with appropriate interventional cardiac services. Similar protocols are in place in New York City and other areas of the country.

Stroke Center

White Plains Hospital is home to Westchester County's first New York State designated Regional Stroke Center. The Ruth & Jerome A. Siegel Stroke Center has protocols in place to ensure a rapid response for patients experiencing stroke symptoms. When stroke is suspected, the Hospital's Stroke Team is activated, resulting in an extremely fast evaluation of symptoms. The team also determines whether the patient is a candidate for Tissue Plasminogen Activator (t-PA), a medication that can minimize or even reverse the damage caused by the stroke if administered within three hours of the onset of symptoms.

Emergency Department TeamOur Emergency Care Team

The Emergency Department team at White Plains Hospital always strives to provide exceptional emergency care. Our hospital emergency room is staffed by board-certified physicians as well as nurses with special training in emergency medicine. Several of our physicians are regularly involved in teaching emergency medicine to other doctors and volunteer in disaster recovery programs around the country. In addition, specially trained volunteers serve as Emergency Department Ambassadors, providing an extra measure of comfort for patients and their families.


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