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Laboratory ServicesDirect to You™

With some of the most commonly ordered medical tests available to you, you can monitor your own health, on your own schedule. Direct to You™ offers laboratory tests that you order yourself, at your convenience. No appointment or prescription from a physician is necessary, as long as you are 18 years of age or older.

To have a test done, simply come to White Plains Hospital’s Admitting Department, Monday and Friday, 7 AM to 6 PM;  Tuesday, Wednesday, Thursday, 7 AM to 7 PM, or Saturday from 8 AM to 1 PM. Ask for a Direct to You™ order form.

Choose the tests from the available list and show photo ID, or two other types of identification. Complete the form and then pay for the tests with cash, check or credit card.

A laboratory professional will draw a small blood sample or provide you with a specimen container and collection instructions. In most cases, you can get your test results in just a few hours. Your results can be picked up between 7 AM and 6 PM, Monday-Friday, or Saturday from 8 AM until 1 PM or you can chose to have them mailed directly to your home.

Frequently Asked Questions

Who do I call to find out about the Direct to You™ Lab testing?

You may call our Admissions Testing department at 914-681-1232 (Mon-Fri. 7 AM - 6 PM, Sat. 8 AM-12 PM).

Do I need a doctor’s order for these tests?

No. If you are 18 or older, New York State law allows you to order these tests for yourself without a doctor’s prescription.

Will my insurance company pay for these tests?

No. Since these tests are ordered without a doctor’s prescription, health insurance will not pay for them. You can pay by cash, check or credit card.

How do I get my test results?

Results can be obtained either in person (Mon-Fri. 7 AM - 6 PM, Sat. 8 AM-12 PM) or by mail.

Who will tell me what these test results mean?

Our Laboratory staff cannot interpret tests results or give you medical advice. We strongly urge you to discuss your test results with your doctor, if you need assistance in understanding their meaning.

What if I don’t have a doctor?

You can contact White Plains Hospital at 914-849-MyMD, or use our online physician search to obtain the names of physicians in an appropriate medical specialty.

Where do I go to get these tests performed?

Simply go the Admitting Department at White Plains Hospital and tell the staff that you would like to order Direct to You™ lab testing. They will take care of the rest of the arrangements. No appointment is necessary. The hours are: Monday and Friday, 7 AM to 6 PM; Tuesday, Wednesday, Thursday, 7 AM to 7 PM, or Saturday from 8 AM to 1 PM.

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