Important Information for White Plains Hospital Visitors
Visitors are an essential part of patient care. We understand and appreciate this and are happy to welcome you to White Plains Hospital. Safety remains our top priority and we are following guidelines provided by the New York State Department of Health to allow limited visitation for family members and loved ones.
All inpatients may have one designated visitor during their Hospital stay. Visitors are allowed between the hours of 4pm-6pm daily.
Exceptions may apply for parents visiting the NICU, pediatric patients, patients in palliative care, and those with special needs, being discharged, or needing a support person.
Visitors must be over 18 years of age. ID will be required at check-in.
Visitors must wear a mask at all times once entering the Hospital. To ensure the safety of our patients and staff, we also request that visitors practice strict hand hygiene.
Upon entering the Lobby, visitors will be screened for temperature and asked a series of questions to rule out exposure. These questions include whether the visitor has traveled to a designated 'restricted state' as per the Governor's latest guidelines. Travelers coming from any of the states listed with high infection rates will be required to quarantine for two weeks upon arriving in New York State, regardless of testing.
Visitors must remain in the patient’s room at all times. To reduce unnecessary exposure to others, visitors will not be allowed to wait in the lobby.
Visitors are currently NOT allowed for COVID-positive patients, those patients having ambulatory procedures, or any ambulatory visits in the main Hospital or Cancer Center.
Visitors who do not adhere to the above guidelines will be asked to leave.
Please note the Hospital policies for Maternity, Labor & Delivery, and the Neonatology Intensive Care Unit (NICU)
Visitors are currently NOT allowed for COVID-positive patients, those patients having ambulatory procedures, or any ambulatory visits in the main Hospital. Exceptions apply for visits regarding discussion of initiation of treatment for a new or progressing disease, stoppage of treatment or end of life consultations, decision-making that involves input from family, and other special needs.