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Visiting Hours & Information

Visiting Hours

Important Information for White Plains Hospital Visitors

As of June 20, 2020

Visitors are an essential part of patient care. We understand and appreciate this and are happy to welcome you back to White Plains Hospital. Safety remains our top priority and we are following guidelines provided by the New York State Department of Health to allow limited visitation for family members and loved ones.

All inpatients may have one designated visitor during their Hospital stay. Visitors are allowed between the hours of 12pm-2pm and 4pm-6pm daily.

Exceptions may apply for parents visiting the NICU, pediatric patients, patients in palliative care, and those with special needs, being discharged, or needing a support person.

Visitors must be over 18 years of age. ID will be required at check-in.

Visitors must wear a mask at all times once entering the Hospital. To ensure the safety of our patients and staff, we also request that visitors practice strict hand hygiene.

Upon entering the Lobby, visitors will be screened for temperature and asked a series of questions to rule out exposure. These questions include whether the visitor has traveled to a designated 'restricted state' as per the Governor's latest guidelines

Visitors must remain in the patient’s room at all times. To reduce unnecessary exposure to others, visitors will not be allowed to wait in the lobby.

Visitors are currently NOT allowed for COVID-positive patients, those patients having ambulatory procedures, or any ambulatory visits in the main Hospital or Cancer Center.

Visitors who do not adhere to the above guidelines will be asked to leave.

Please note the Hospital policies for Maternity, Labor & Delivery, and the Neonatology Intensive Care Unit (NICU)

Food and Dining for Visitors

Visitors may dine in our new Cafeteria located on the first floor of the Hospital. Offering an expanded menu with new and exciting food options, the Cafeteria is open to guests every day from 7:00 am to 7:00 pm. Vending machines located by the Cafeteria are available at all hours.

In addition, Everyday Healthy Cafe, which has locations in both the main lobby and the Center for Cancer Care, offers patients additional food and beverage options.

Guest Meals and Gourmet Meals are available at an additional fee. Please speak to your Host if you're interested in these meals.

Area Accommodations

We are pleased to provide a list of nearby accommodations for your convenience.
Click here to learn more.


For the health and well-being of our patients, visitors and staff, White Plains Hospital is a smoke-free institution. Smoking is not permitted anywhere in the Hospital or outside on the grounds of the Hospital campus.

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