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Visiting Hours & Information

Visiting Hours

Important Information for White Plains Hospital Visitors

Visitors are an essential part of patient care. We understand and appreciate this and are happy to welcome you to White Plains Hospital. Safety remains our top priority and we are following guidelines provided by the New York State Department of Health to allow limited visitation for family members and loved ones.

All inpatients may have two designated visitors during their Hospital stay. Only one visitor is allowed at a time. Visitors are allowed between the hours of 12pm-2pm and 4pm-6pm daily.
 

Exceptions may apply for parents visiting the NICU, pediatric patients, patients in palliative care, and those with special needs, being discharged, or needing a support person.

Visitors must be over 18 years of age. ID will be required at check-in.

Visitors must wear a mask at all times once entering the Hospital. To ensure the safety of our patients and staff, we also request that visitors practice strict hand hygiene.

Upon entering the Lobby, visitors will be screened for temperature and asked a series of questions to rule out exposure. 

Visitors must remain in the patient’s room at all times. To reduce unnecessary exposure to others, visitors will not be allowed to wait in the Lobby or Cafeteria.

For COVID-19 positive patients, two visitors are allowed for two hours, in addition to the regular visiting hours.

No visitors are allowed for those patients having ambulatory procedures, or any ambulatory visits in the main Hospital. Exceptions apply for visits regarding discussion of initiation of treatment for a new or progressing disease, stoppage of treatment or end of life consultations, decision-making that involves input from family, and other special needs.
 

Visitors who do not adhere to the above guidelines will be asked to leave.

Please note the Hospital policies for Maternity, Labor & Delivery, and the Neonatology Intensive Care Unit (NICU)

Visitors are currently NOT allowed for COVID-positive patients, those patients having ambulatory procedures, or any ambulatory visits in the main Hospital. Exceptions apply for visits regarding discussion of initiation of treatment for a new or progressing disease, stoppage of treatment or end of life consultations, decision-making that involves input from family, and other special needs.
 

Food and Dining for Visitors

At this time, we ask that visitors remain in patients' rooms during visiting hours. The cafeteria and cafe are closed to visitors temporarily. 
 

Area Accommodations

We are pleased to provide a list of nearby accommodations for your convenience.
Click here to learn more.

Smoking

For the health and well-being of our patients, visitors and staff, White Plains Hospital is a smoke-free institution. Smoking is not permitted anywhere in the Hospital or outside on the grounds of the Hospital campus.

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