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Thank you for all for making a really scary parental experience much less scary.

We went to WPH for a scheduled eye surgery for my two year-old daughter. It was nerve-racking to think about and even more so once you step foot into the hospital. My husband and I were impressed with the staff from admission through recovery. Everyone took a minute to address our daughter directly, with a little joke or sweet comment about her, and were all courteous, professional and efficient. We were especially taken with the pediatric anesthesiologist, whom was probably the second most important person to us after the surgeon. Dr. Chen was warm, patient, and informative and put both us and our daughter at ease pretty quickly. He sang with me while sedating my daughter, which is one of the scariest experiences I’ve ever had, and left us all feeling confident and assured about her safety and health. Thank you for all for making a really scary parental experience much less scary.

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 WE had wonderful nurses and doctors...

​My father went into the ER on two separate occasions, April 12th and April 29th.  He had gangrene his toe, which is why we initially went in and he stayed about a week and then went into nursing care for IV antibiotics for osteomyelitis.  While in nursing care, his picc line came out so we went back to have it replaced.  WE had wonderful nurses and doctors both times, I was very impressed at the speed with which he had his blood drawn, had X-rays and was seen by a doctor.  Unfortunately, the first time I didn't record names, but I think one nurse was named Aneesa?  The second time, I wrote down Lorna MacFarlane, who was wonderful with my dad.  Dr. Bregman was AMAZING.  I had to leave to tend to my own children and I felt awful leaving my father there alone.  Dr. Bregman called me TWICE to let me know what was going on.  He also called Dr Ha, who had originally seen my father for this infection.  The ER was busy both days we were there, but the care we received did not take long, nor was it hurried.

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I appreciate everything White Plains Hospital has done for me during my treatment and to me, it's definitely the best hospital in the world.

I had pneumonia and had to stay at White Plains Hospital for a month. All the nurses, doctors, and technicians treated me well and were very accommodating. The hospital food that the cooks made was also delicious and different every day.

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​I’m writing to express my gratitude for the treatment my wife received while she was in your hospital.

On Thursday 4/18 my wife, Sheila Palmesi was transferred to your CCU from Northern Westchester Hospital, mainly for the reputation of your Cath lab. She was on a ventilator due to anaphylaxis/angioedema which also caused a possible heart issue.
The treatment that she and our family received while she was there was beyond outstanding. Nurse David and Nurse Chrissy went above and beyond to keep her as comfortable as possible and keep us informed even at the end of a long shift.  Dr Hani and Dr Matejak took their time with us and answered all of our questions. There were many more people – Dr’s, Nurses, Tech’s, Pa’s and others, names of which I can’t remember, that were all equally as good. 
A trying and stressful time for us was made bearable by your fantastic staff and they should all be commended.  Thankfully, Sheila is well on the road to recovery. 

Thanks Again
Richard Palmesi and Family

 

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Whether it was a small chat, checking on my well-being, or administering medication, the care provided was nothing short of exceptional.

I was recently admitted into your hospital for a possible cardiac-related event. I was placed on 4F and was truly lucky enough to be assigned the following nurses: Vanetta and Mike.  In addition, Vanetta was training Jessica, during the day.  I was truly astounded by all three, who were extremely attentive and exhibited the utmost professionalism at all times. I would be remiss to not mention Bruce as well who was their Tech.  As a first responder with almost 30 years of experience, it truly amazed me the energy and devotion that these individuals share with their patients.  Whether it was a small chat, checking on my well-being, or administering medication, the care provided was nothing short of exceptional. Thank you so much!

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From the moment I arrived until being discharged from the hospital 7 days later, I had the best of care I could possibly imagine.  

​I came to the White Plains Hospital Emergency Department suffering tremendous pain in my stomach, later to find out it was diverticulitis.  From the moment I arrived until being discharged from the hospital 7 days later, I had the best of care I could possibly imagine.  I fully expected that the ER would be busy and hectic, but every single person I met treated me with kindness, respect, courtesy and personal dignity.  When you are suffering pain and you are not sure what is going to happen next, knowing that the people around you - strangers - are treating you so well is incredibly reassuring and calming.

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White Plains hospital is a great place to have a baby.

My wife just delivered our baby a week ago and we had a fabulous experience! All the nurses was absolutely amazing, caring and so knowledgeable. Special thanks to Dr. Nabil Khoury for making our experience as wonderful as it was!
 

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I would rate White Plains Hospital 5 stars, excellent!

My mother was rushed to the ER after a routine, follow-up doctor's appointment.  She was admitted and told that she needed a pacemaker.  All of the doctors, nurses, CNAs, the physicians' assistant and Dr. Chu  in the ER were thorough, informative, kind, attentive, helpful and caring.  It was an excellent emergency room experience.  I can't say thank you enough to all of the doctors, nurses, CNAs, transporters, technicians and kitchen staff who took care of my Mom and me.  I would rate White Plains Hospital 5 stars, excellent!  Thank you so much!

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All of the nursing staff were great taking care of me during my stay at the Hospital,  Overall I had a very pleasant stay and was well taken care of the hospital.

I came into the hospital emergency room with a gallbladder attack and was admitted to the hospital.  I was in the hospital for a total of 5 days. Turned out that I need to have my gallbladder removed by Dr. Caleb Charny and he did it Laparoscopic without any complications. The whole surgical team was great and all of the nursing staff were great taking care of me during my stay at the Hospital overall.  I had a very pleasant stay and was well taking care of the hospital.

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These are the RN & NT associates that made my stay as close to home as possible with their care and constant attention.

I was recently hospitalized for severe kidney problems; it was a long 5 day stretch away from my family. Between the anxiety of trying to get better and returning home, we sometimes forget the constant help we receive form the Hospital RN & NT associates.
It is with great pride and joy that I want to commend the associates that made my stay a comfortable and pleasant during this time of uncertainty.
These are the RN & NT associates that made my stay as close to home as possible with their care and constant attention.
ANN CHERUVIL, RN, BRANDY BYRNE, RN, BRIANNA GERHARDT, RN, CARYN NIENSTADT, RN, CHANDIRAI, RN , DEANNA MASON, NT, ERICA AVERY, NT , GABRIEL CRUZ, NT , MALINA PADLESKI, RN, ISAIAH CHRISTIAN, NT, JAIME SIANI, NT, JILL DRUCKER , RN, KIM FUSARO, RN, MARIA ALVINO, RN, MARYKATE O'MEARA, RN, MOLLY MOORE, RN, PATRICIA CASARELLA,RN, KAREEN GRAHAM, NT, SUSIE LALVAY-DUQUE,NT, NICOLE MARINO, NT
I think they all deserve a Gigantic THANK YOU from myself and my family that witnessed their dedication and constant efforts!

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We were overwhelmed with the kindness, professionalism, knowledge and expertise of the entire staff.  

From the emergency room staff,  dozens of Dr.'s, surgeons, nurses, orderlies, MRI techs, x-ray doctors, food service, valet parking attendants, patient advocate representatives, and poets (yes, we even had a staff member distribute poems to help us through our stay) etc. We were overwhelmed with the kindness, professionalism, knowledge and expertise of the entire staff.  We were treated with dignity, respect, had immediate access to information and comfort during an otherwise difficult time.  The facilities have been beautifully re-designed with a mindfulness to make people comfortable during their stay. 
Dr. Casden was fantastic.  He was extremely patient, informative and did an amazing job.   The nurses were caring, attentive, cheerful and extremely competent.   You guys are doing a terrific job - keep it up!!  P.S. best of all, my wife is making a speedy recovery.

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I had the most amazing team taking care of my health!

I was hospitalized on July 2, 2016. I went to WPH because my instinct told me I will receive the care.. I was very sick and at some point I truly did not realize the severity of my condition. I was septic and at that moment I was fighting for my life. The doctors told me I was lucky to have survived such severe infection. I had the most amazing team taking care of my health. Dr. Zeitlin and Dr. Kahan were amazing! They truly saved my life and I cannot ever put into words how thankful I am for everything they did for me. I hold them dear to my heart and in my prayers all the time! Because of them I am alive today and I am able to continue raising my 4 young daughters. They were so caring and put all their experience to help me get better. My case was complicated but they were able to help me get through that difficult health experience. My instinct was right when I chose WPH! Everyone was on top of my health, the entire team was amazing! Thank you everyone and I cannot ever re-pay you for giving me my life back!

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Everybody that works there make White Plains Hospital the best choice for your health needs care

I had a mammogram with ultrasound as well as a pelvic ultrasound at your facility. I just want to express my gratitude to Caroline McGrath (ultrasound department) for her caring and professional attitude towards my issue. She was respectful, kind and compassionate. I want to also mention Jessica (ultrasound mammo) the tech that did my mammogram and the lady at the lobby, Ellen Finn.
On that day I had a little time between appointments so I went to the lobby and sat down on a comfortable chair; I was a little nervous, but just by sitting down I was surrounded by beautiful designs, a giant window where I could see people pass, the warm sun entering the room and the 3D butterflies on the wall behind me...somehow all those details made my wait very enjoyable. Everybody that works there from the valet parking (excellent service) to the cleaning employees, volunteers, techs, nurses and doctors make White Plains Hospital the best choice for your health needs care. Thank you!

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I am writing to share my deepest appreciation for your staff at the Labor & Delivery and Maternity departments. 

I had a long labor (induction) and ultimately a C-section. The nurses, technicians and other staff were simply incredible and made a scary and difficult birth much more bearable. I would like to commend them for their immense care and professionalism. The care I received at your facility made all the difference in a difficult birth. 

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I am not used to being in a hospital but I can tell this place is special. I wanted to acknowledge the good job everyone is doing and just say thank you!

I am a young, 20 year old college graduate with a high stress job in the in NYC. After starting full time I began to notice my stomach was not feeling well, fairly frequently. Under the instruction of my GI doctor I reported to White Plains Hospital for an Endoscopy and Gastric Emptying Study. I mentioned my age to help you understand why my mom would have accompanied me. As you might imagine she was very nervous although this was "routine" stuff. The nurses Macharlie, Janet, & Sue were outstanding! These women are clearly seasoned professionals. They went out of their way to keep us informed, comfortable and without fear. One of the nurses even hugged my mom to ensure her everything would be fine. In fact every single person from the front desk security guard, to the entire staff, plus Lee and Frank in Nuclear Medicine were excellent to us. I am not used to being in a hospital but I can tell this place is special. I wanted to acknowledge the good job everyone is doing and just say thank you!

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I couldn't thank everyone enough for making my hospital stay and surgery recovery a positive experience!

In February 2018, I was diagnosed with appendicitis and needed to have emergency surgery at White Plains Hospital.
My surgeon, Dr. Charny and his team, the nurses and other staff members made me feel at ease.
I couldn't thank everyone enough for making my hospital stay and surgery recovery a positive experience. I'm grateful for my nurses who took care of me (special thanks to the 5th Floor Pediatrics Unit!) and cheered me up. Also, the food service staff was more than accommodating and made sure I had my chicken soup and rolls, since I couldn't indulge in the other delicious meal options at the time. You guys helped me get through this stressful time and I'm recovering well.

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The White Plains Hospital staff from greeting, to admitting, and patient intake was friendly and supportive of our situation from arrival through departure.  

Today, my petrified 9 year old was soothed by 2 darling nurses, Daisy and Stacy.  My daughter had to give 9 vials of blood and had 2 prior bad experiences at two other hospitals.  Daisy and Stacy were absolutely wonderful at calming a hysterical child and effectively drawing the blood without any pain.   They spoke to my child calmly and with respect and patience as they distracted her with positive conversation and supportive encouragement.  My daughter was so thankful and so was I.  We could not have done it without the support of Daisy and Stacy.  Additionally, the White Plains Hospital staff from greeting, to admitting, and patient intake was friendly and supportive of our situation from arrival through departure.  They surely turned our frowns upside down!

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 I wouldn't trust any other hospital in Westchester County!\

On November 10, 2015 I had bariatric sleeve surgery with Dr. Philip Weber. He is awesome! All the nurses were awesome and attentive and amazing. I wouldn't trust any other hospital in Westchester County!

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Wonderful, comfortable, clean environment with a warm and caring staff!

I had my baby here and my husband and I are extremely grateful to the staff on the maternity ward. Everyone was courteous and helpful and it made the experience even better for us. This was our first time ever at the hospital and we are satisfied with the service rendered to us. The food was good, the rooms were clean and our overall stay was great! Wonderful, comfortable, clean environment with a warm and caring staff! Thank you guys for everything.

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* By submitting your story and photograph, you are authorizing White Plains Hospital and off sites to utilize your story and likeness in its publications or productions, including website and social media. No payment or financial consideration is provided for stories/photos submitted. Please note, submissions are reviewed monthly and if determined appropriate for publishing, edited for space, consistency and grammar; not all stories will be published immediately.

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