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HEALTH-e-TALK

How to Find a Hospital That Puts Patients First

POSTED BY White Plains Hospital
May 17, 2019  
White Plains Hospital is 1 of just 8 health care centers in New York State to receive a coveted patient satisfaction award from Healthgrades.


Finding a great doctor or health care facility isn’t always easy -- even though there are tons of websites out there that promise to do the job for you. Yes, you could go and read the reviews on Yelp, but who wants to find their medical provider the same way they hire a painter or order Thai food? Who knows who’s even writing those reviews…

When searching for a doctor, especially with so many choices in Westchester County, honest feedback from actual patients using a reputable survey method on a variety of different measures -- and over a significant period of time -- is one of the best ways to be confident you are making a good choice.

The results of one such survey recently revealed that just eight hospitals in New York State stand above all others in patient satisfaction scores, according to Healthgrades, a consumer website that allows users to search for doctors and get information about them.

White Plains Hospital is among those distinguished eight, having been awarded the 2019 Outstanding Patient Experience Award for the fourth time (it received the designation in 2014, 2016, and 2018 as well) this month.

“Quality patient care is at the forefront of everything we do, every day, and at every level of the hospital,” said Leigh Anne McMahon, a registered nurse and Senior Vice President of Patient Care Services at White Plains Hospital. “It’s an honor to have been consistently recognized for providing exceptional care and the best experience to our patients.”

The Hospital is among just 10 percent of hospitals nationwide to be recognized for superior patient experience, based on responses to questions including how well doctors and nurses communicated with them, how well they were informed about medications, how clean or noisy the hospital was, and how likely they were to refer doctors or services to a friend.

To find a doctor that puts your needs first, call (914) 849-MyMD to speak with an advisor, or visit the Hospital website.

Tags: finding a doctor, Outstanding Patient Experience Award
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