Centers for Medicare & Medicaid Services (CMS)
White Plains Hospital is the only hospital in Westchester, and one of only eight in New York, to earn a 5 Star Overall Quality Rating from the Centers for Medicare & Medicaid Services (CMS) - the highest rating given by the federal agency. Stars are awarded to healthcare institutions for excelling across five areas of quality, including safety of care, mortality, readmission, patient experience, and timely and effective care.
U.S. News & World Report—Best Regional Hospital
In addition to earning Best Regional Hospital, White Plains Hospital ranked as “High Performing” in an array of advanced specialties, including Neurology & Neurosurgery, Gastroenterology & GI Surgery, and Geriatrics, as well as for care for such conditions as heart attack, heart failure, stroke, lung cancer surgery, colon cancer surgery, kidney failure, hip fracture, COPD, diabetes, and pneumonia.
Leapfrog—Hospital Safety Grade
For the 8th time in a row, White Plains Hospital's dedication to the highest level of patient care and safety earned it an "A" from the Leapfrog Group, a nationally recognized advocate for transparency in healthcare. The group grades hospitals based on their success in preventing errors, accidents and infections.
Magnet Recognition Program®
White Plains Hospital has been designated for the third time (2012, 2016, 2021) as a Magnet organization by the American Nurses Credentialing Center (ANCC), a subsidiary of the American Nurses Association. Magnet designation is the highest and most prestigious international distinction a healthcare organization can receive for nursing excellence, and it is the ultimate credential for high-quality nursing. Hospitals must complete a rigorous evaluation process and site visit every four years in order to achieve and maintain the designation.
American Heart Association's Get With The Guidelines—Stroke Gold Plus Quality Achievement Award and Mission Lifeline Silver Award
In 2022, for the 17th year in a row, White Plains Hospital was recognized with the American Heart Association/American Stroke Association's Get With The Guidelines®—Stroke Gold Plus Quality Achievement Award. This award recognizes the Hospital's success in ensuring that stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines based on the latest scientific evidence. The Hospital also attained the Association's Target: Stroke Elite Honor Roll for meeting stroke quality measures that reduce the time between a patient's arrival at the hospital and treatment with the clot-buster tissue plasminogen activator (tPA).
International Baby-Friendly® Designation
White Plains Hospital earned the International Baby-Friendly® designation from Baby-Friendly USA for achieving some of the highest standards of care for breastfeeding mothers and babies. The program, which is administered by the World Health Organization and UNICEF, supports hospitals in giving mothers information, confidence and the skills necessary to successfully breastfeed in the first days of a newborn's life. The Hospital is one of only three hospitals in the lower Hudson Valley and southern Connecticut to achieve the important designation.
Healthgrades® Outstanding Patient Experience Award™
A 2023 recipient of the Outstanding Patient Experience Award™, White Plains Hospital is among the top 10% of hospitals nationwide recognized for achieving outstanding performance in the delivery of positive experiences for patients during their hospital stay, according to Healthgrades®, a leading online resource for comprehensive information about physicians and hospitals. This is the eighth time the Hospital achieved the award (2014, 2016, 2018–2023).
Money—Best Hospitals in America
White Plains Hospital has been named one of the country’s Best Hospitals in the inaugural Money (formerly Money Magazine) national rankings. The Hospital is one of just 148 in the nation – as well as one of only four in New York state, and the only hospital in Westchester County – to be included.
Best Hospitals for Bariatric Surgery
White Plains Hospital was one of just 101 hospitals nationwide – out of over 2,200 surveyed – to be named to Money's Best Hospitals for Bariatric Surgery list, published in 2022. To qualify for the list, eligible hospitals were required to meet criteria specific to bariatric surgery, as detailed here.
Best Hospitals for Ethical Billing
Based upon data compiled by The Leapfrog Group, White Plains Hospital was one of just 259 hospitals nationwide – out of over 2,200 surveyed – to be named to Money's first-ever Best Hospitals for Ethical Billing list, published in 2022. To qualify for the list, eligible hospitals were required to carry an "A" or "B" letter grade on the Leapfrog Hospital Safety Grade assessment for fall 2022; White Plains received its eight consecutive "A" during that period. Hospitals were also required to meet criteria specific to billing ethics, as detailed here.
World's Best Hospitals 2023
White Plains Hospital has recently been named as one of the top hospitals in the United States by Newsweek. According to the magazine's World's Best Hospitals 2023 ranking, White Plains is one of just 10 hospitals in Westchester, and the only hospital in Westchester and Fairfield counties, to receive this honor.
Great Place to Work
White Plains Hospital was officially recognized as a Great Place to Work for 2022-2023. The Great Place to Work certification is awarded to a select group of organizations that meet or exceed a national benchmark for employee satisfaction, based on the results of an extensive confidential survey on leadership effectiveness, respect, fairness and employee pride in their organization and community.
The Joint Commission's Gold Seal of Approval®
In 2019, White Plains Hospital was the first hospital in Westchester to receive The Joint Commission's Gold Seal of Approval® and the American Heart Association/American Stroke Association's Heart-Check mark for Advanced Certification for Primary Stroke Centers. Advanced Certification is awarded to hospitals that demonstrate ongoing commitment to providing a higher standard of care for stroke patients in their community.
Press Ganey Guardian of Excellence Award for Patient Experience in Neonatal Intensive Care
For the third year in a row, White Plains Hospital has been named a 2021 Press Ganey Guardian of Excellence Award winner for Patient Experience in Neonatal Intensive Care. The Press Ganey Guardian of Excellence Award is a nationally recognized symbol of achievement in healthcare. The annual award honors health facilities that have consistently sustained performance in the top 5% of all Press Ganey clients nationally for one year.
National Accredited Program for Rectal Cancer
White Plains Hospital was awarded a three-year accreditation from the National Accreditation Program for Rectal Cancer (NAPRC), a quality program of the American College of Surgeons. As one of 16 hospitals in the country to be accredited for their commitment toward excellence in the care of rectal cancer, and one of just two in New York, the Hospital demonstrated compliance with the NAPRC standards that look at program management, clinical services and quality improvement to ensure that rectal cancer patients receive appropriate care using a multidisciplinary approach.
American Heart Association's Get With the Guidelines®—Gold Plus Award for Heart Failure and Diabetes
White Plains Hospital has been recognized with the American Heart Association’s (AHA) Get with The Guidelines®-Heart Failure Gold Plus Quality Achievement Award, along with “Honor Roll” citations for Heart Failure and Type 2 Diabetes. The awards recognize the Hospital’s demonstration of its commitment to following up-to-date, research-based guidelines for the treatment of heart disease, ultimately leading to more lives saved, shorter recovery times and fewer patient readmissions.
American Heart Association's Get With the Guidelines®—Gold Plus Award for Stroke and Diabetes
In 2022, White Plains Hospital was recognized for its commitment to ensuring that heart failure patients receive the most appropriate treatment, according to nationally recognized, research-based guidelines founded in the latest scientific evidence as a recipient of the American Heart Association's Get With The Guidelines® Heart Failure Gold Plus Award with Target: Stroke and Target: Type 2 Diabetes Honor Roll Quality Achievement Award.
American Heart Association's Mission: Lifeline® Gold Achievement Award
White Plains Hospital, a leader in cardiac care in the Hudson Valley, received the 2021 American Heart Association's Mission: Lifeline® Gold Achievement Award for implementing specific quality improvement measures to treat patients who suffer severe heart attacks. The Hospital's "door-to-balloon time" for the treatment of an ST-elevation myocardial infarction (STEMI) remains consistently under one hour and is an exceptional quality measure that demonstrates the focus and talent of our staff in both the emergency room and our cardiac catheterization labs.
LGBTQ+ Healthcare Equality Top Performer
White Plains Hospital has been designated an "LGBTQ+ Healthcare Equality Top Performer" in the Human Rights Campaign Foundation's 15th annual Healthcare Equality Index (HEI) for implementing a number of policies and practices dedicated to the equitable treatment and inclusion of LGBTQ+ patients, visitors and employees.
Nurses Improving Care for Health System Elders (NICHE) Designation
White Plains Hospital has once again been recognized for its commitment to the quality care of older adults by NICHE (Nurses Improving Care for Healthsystem Elders), earning Exemplar status for 2022. NICHE is the premier program indicating a hospital's commitment to excellence in the care of patients 65 years and older.
The American Heart Association (AHA—Check. Change. Control. Cholesterol™ Program Gold Award
White Plains Hospital has received the American Heart Association's Check. Change. Control. Cholesterol™ Gold award in recognition of its commitment to reducing the risk of heart disease and stroke through improved cholesterol management. The American Heart Association recognizes hospitals that report an exceptional >70% appropriate statin therapy use throughout their patient population.
American College of Radiology (ACR)
The Advanced Imaging & Radiology Department at White Plains Hospital was awarded the highest level of imaging achievement by the American College of Radiology (ACR). As an accredited Diagnostic Imaging Center of Excellence (DICOE) and Breast Imaging Center of Excellence (BICOE), White Plains Hospital is among the top 8% of facilities nationwide to be recognized for its outstanding diagnostic imaging care to its patients. ACR's accreditation reflects excellence at multiple levels, from professional staff, technology, policies and procedures, and is granted every three years following a rigorous assessment.
Transition to Practice Nurse Residency Program—Accreditation With Distinction
The White Plains Hospital Transition to Practice Program is designed to instill confidence and help new nurses develop competence as they transition to the practice setting, as well as standardize orientation and stabilize retention.
The Transition to Practice Nurse Residency Program is accredited with distinction as a Practice Transition Program by the American Nurses Credentialing Center's Commission on Accreditation in Practice Transition Programs.
The current sites included in this accreditation with distinction designation are:
- White Plains Hospital.
The current workplace settings included in this accreditation with distinction designation are:
- Step Down.
The Transition to Practice Nurse Residency Program is recognized by the ANCC Practice Transition Accreditation Program® (PTAP) as an Industry-Recognized Apprenticeship Programs (IRAP).
Women's Choice Award®—America's Best Hospitals for Patient Experience
In 2017, White Plains Hospital was named one of America's 100 Best Hospitals for Patient Experience by the Women's Choice Award®. The Hospital is a repeat recipient of this honor, being recognized first in 2011. The methodology used to select White Plains Hospital for the award is unique in that it evaluates specific Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey results along with primary research about women's healthcare preferences.
Accreditation Council of the American Institute of Ultrasound in Medicine (AIUM)
The White Plains Hospital Maternal Fetal Medicine (MFM) Department was awarded re-accreditation in Obstetrics and Detailed Fetal Anatomic Survey from the Ultrasound Practice Accreditation Council of the American Institute of Ultrasound in Medicine (AIUM). This special certification indicates the Hospital's adherence to nationally recognized standards in the performance and interpretation of diagnostic ultrasound examinations, notwithstanding its commitment to clinical excellence and the highest quality patient care.
CEO Cancer Gold Standard™
In 2019, White Plains Hospital was once again recognized for its extraordinary commitment to the health of its employees and their families through the provision of ample opportunities to reduce cancer risk as well as extensive support during and after a cancer diagnosis. To earn Gold Standard accreditation, an employer must take concrete actions in five key areas, including reducing cancer risk through reduction of tobacco use, promoting physical activity and nutrition, offering access to health insurance that supports cancer screening and prevention, promoting employee awareness of these initiatives, and supporting cancer survivors in the workplace.
American Association of Critical Care Nurses Beacon Award for Excellence
The American Association of Critical-Care Nurses (AACN) has once again recognized White Plains Hospital with the gold-level Beacon award for nursing excellence in the Intensive Care Unit (ICU) and Cardiac Care Unit (CCU) units for 2021. The Beacon Award recognizes unit caregivers who successfully improve patient outcomes and align practices with AACN's six Healthy Work Environment Standards. Units that earn this three-year award meet national criteria consistent with Magnet Recognition, the Malcolm Baldrige National Quality Award and the National Quality Healthcare Award. In 2017, the Hospital's Intensive Care Unit and the Neonatal Intensive Care Unit (NICU) were recognized with bronze-level and gold-level awards, respectively. The Hospital is a repeated recipient of the Beacon award; the ICU having first received it in 2014, and the CCU in 2016.
Top 20 Most Beautiful Hospitals
In 2016, White Plains Hospital was the only hospital in New York to be named to Soliant Health's list of Top 20 Beautiful Hospitals, and was voted the 8th most beautiful in the U.S.
The Joint Commission Gold Seal of Approval
White Plains Hospital has repeatedly earned The Joint Commission's Gold Seal of Approval. This comprehensive evaluation measures the quality and safety standards of hospitals. The organization looks at the safety of patients, effectiveness of the treatment provided and the environment of care. The Joint Commission is an independent, nonprofit organization and is the nation's predominant standards-setting and accrediting body in healthcare. Learn more about the quality report.
National Accreditation Program for Breast Centers
This is given to centers that have voluntarily committed to provide the highest level of quality breast care and that undergo a rigorous evaluation process and review of their performance. White Plains Hospital was accredited as a National Breast Center by the NAPBC in 2012, 2015, 2018 and 2022.
Commission on Cancer Accreditation
Recognizes cancer programs that achieve excellence in providing quality care to cancer patients.
MBSAQIP Accredited Center
White Plains Hospital's Bariatric Surgical Center has been accredited as a Comprehensive Center under the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP), a joint program of the American College of Surgeons (ACS) and the American Society for Metabolic and Bariatric Surgery (ASMBS). The Hospital is one of only two hospitals in Westchester to receive the accreditation.
Lung Cancer Screening Center Designation
The American College of Radiology (ACR) Lung Cancer Screening Center designation is a voluntary program that recognizes facilities that have committed to practice safe, effective diagnostic care for individuals at the highest risk for lung cancer.
American Diabetes Association's Recognition for a Quality Diabetes Self-Management Education Program
This recognition assures that our educational programs meet the National Standards for Diabetes Self-Management Education Programs and have knowledgeable health professionals who can provide participants with comprehensive information in order to facilitate diabetes self-care.
Breast Imaging Center of Excellence by the American College of Radiology (ACR)
This designation is awarded to breast imaging centers that achieve excellence by seeking and earning accreditation in mammography, stereotactic breast biopsy, breast ultrasound and ultrasound-guided breast biopsy.
Charles A. Mastronardi Neonatal Intensive Care Unit Designated as Level III by the New York State DOH
Level III is the highest accreditation possible for a community hospital perinatal center and signifies that White Plains Hospital operates a neonatal intensive care unit and is equipped to provide perinatal care services for patients requiring increasingly complex treatment.
Stroke Center Designation
The New York State Department of Health (DOH) recognizes White Plains Hospital for the Hospital's specific capabilities to treat complex stroke diagnoses and requires stroke patients to be brought to the designated hospitals in an emergency. The Hospital was the first community hospital in Westchester to receive this designation in 2005.
The Hospital is certified by the New York State Department of Health (DOH), approved by the New York State Department of Mental Hygiene, and accredited by the American College of Radiology and American Committee of the College of American Pathologists.