Page 34 - White Plains Hospital Annual Report 2019-2020
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process and then on an ongoing basis, we ask for their feedback: Where do we put the lights and the equipment? How should we orient the rooms? It is a collaborative process.”
At 226 Westchester Avenue, where the Hospital is creating a stand-alone ambulatory surgery center with four operating rooms, nurse Mary Flynn, the Hospital’s operating room manager, is part of the team that, she says, “was instrumental in designing the patient flow and the operating-room layout, procurement of equipment, and overall patient experience.” With 25- plus years of hands-on nursing/surgical experience, Flynn is uniquely prepared to help guide and direct the plan for this ambulatory surgical facility. She’s gained additional competencies by regularly attending high-level OR-related conferences and touring other new ambulatory facilities, bringing that additional knowledge back to the plans for White Plains Hospital.
Her specific input has included ideas on best practices for “state-of-the-art instrument processing, evaluation of equipment needed to meet the needs of patients and clinicians, establishment of a best-in-practice scorecard to measure our success, and a scheduling process that will serve the community and providers at an unmatched level,” Flynn explains.
“A patient’s surgical experience is not limited to their time in the operating suite. It begins from the
moment they walk into their healthcare facility, and it continues to when they are discharged home and beyond,” adds Dr. Kaare Weber, WPH Director of Surgery. “Our nurses’ role in the planning of this ambulatory center is helping to assure that our patients are comfortable and cared for in the most
“A PATIENT’S SURGICAL EXPERIENCE IS NOT LIMITED TO THEIR TIME
IN THE OPERATING SUITE. IT BEGINS FROM THE MOMENT THEY WALK INTO THEIR HEALTHCARE FACILITY, AND IT CONTINUES
TO WHEN THEY ARE DISCHARGED HOME AND BEYOND.”
— Dr. Kaare Weber — Chief of Surgery
efficient and professional way possible every step of the way. Both the surgeons and the nurses have the patient’s experience top of mind.”
Michelle Del Vecchio, nurse manager for the Hospital’s ambulatory surgery department/post-anesthesia care unit, has played a crucial role in helping to plan the Post- Anesthesia Care Unit at the 226 Westchester Avenue facility with an eye for efficient and comprehensive patient care. “I’ve assisted with things like setting up the prep and recovery area according to national guidelines, documentation for pre-op, and finding the right staff,” she says.
The patient-facing experience nurses receive every day is invaluable for even the smallest planning details, Del Vecchio explains. “Our focus is different
from that of the architects; we are looking from a clinical perspective,” she says. “We talked about details like should the monitors go on the right side or left side; which is better for nurses? If we put knobs on this closet, will we bump into them when we are moving patients around?”
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