Each insurance carrier has different plans with different benefits and limitations. Your insurance carrier is the best resource to inform you regarding plan participation and out-of-pocket expenses. Although White Plains Hospital may participate with your insurance plan, it doesn't guarantee 100% coverage. You may be responsible for a deductible, co-insurance, copayment and/or non-covered services. If you have questions about your insurance coverage during your stay, contact our financial counselors at 914.681.1004.
Any questions concerning your bill should be directed to the Patient Accounts Department. This office is located at 101 East Post Road, 3rd floor, White Plains, NY 10601. It is open from 8 a.m. to 4 p.m. Telephone inquiries are welcome from 9 a.m. until 4 p.m. Monday through Friday at 914.681.1004. You may also send us an email at wpbilling@wphospital.org.
If you would like to make a payment using our automated line for voice pay, call 855.215.5362.
For questions on professional emergency medicine and hospitalist billing, please call 866.540.1173.
For professional radiology and pathology billing, please call 800.540.3917.
For information on COVID-19 testing at our Emergency Department or Urgent Care center in Armonk, visit our COVID-19 resources page.