The Admissions Process
When it is determined that you need surgery, your doctor will schedule the time and date of the procedure by calling the surgical booking office.
To make your surgical experience as stress-free and uncomplicated as possible, White Plains Hospital offers an Admissions Testing Center (ATC) on the main floor. Pre-admission testing such as X-rays, EKGs, and blood tests are available through the department, as well as educational videos, tours, and brochures.
Once your surgery has been booked, an Admitting Registrar will call to obtain the following information for insurance purposes:
- Legal name
- Legal address and telephone number
- Date of birth
- Social Security number
- Employer’s name, address and telephone number, if applicable
- Insurance information, including policy number and mailing address
- Name, address, telephone and employer information of person responsible for your hospital bill
You will also be notified of any pre-admission deposit amounts at this time. If you have questions about other payment options, please see our financial aid policy.
One or two days before your surgery, a member of the Ambulatory Surgery Department will contact you one to obtain important health information vital to your stay in the hospital. You will also be contacted one business day before your surgery to review instructions and answer any remaining questions you may have about your surgery or your stay at White Plains Hospital.