Financial & Insurance Information | White Plains Hospital

Financial & Insurance Information

About Your Bill and Insurance

Insurance plans such as Empire Blue Cross, Medicare, commercial insurance and Medicaid, will cover most of the costs of your hospitalization after your deductible is paid. You will be responsible for paying any deductible and charges not covered by your insurance as well as any television and telephone charges. If you have questions about your bill or your insurance coverage during your stay, contract our Financial Counselors at 914-681-1016.

Any questions concerning your bill should be directed to the Patient Accounts Department. This office is open from 8 am to 4 pm. Telephone inquires are welcome from 9 am until 4 pm Monday - Friday.

General Billing Inquiries: 914-681-1004

You may also send us an email at

If you would like to make a payment using our automated line for VOICE PAY, call 1-855-215-5362.

A number of medical services are billed separately from your Hospital bill. These fees are not set or controlled by the Hospital. Services providing a separate billing statement are listed below. Call their phone numbers for billing inquiries.

White Plains Anesthesiology   914-482-5454
White Plains Pathology   845-565-5446
White Plains Radiology
(9:00 am - 12:30 pm)

Insurance Coverage

The following is a list of major health plans with which White Plains Hospital participates. The list is subject to change as contracts expire or their terms are revised. Not all of the plans offered by a particular insurer may be accepted by the hospital. Also, the insurers listed below have agreements covering hospital services and these agreements may not apply to all physician services. Please check with your insurer for complete details. For inquiries regarding a specific plan's arrangements with White Plains Hospital, please call 914-681-1004.

  • Aetna/US Healthcare
  • Affinity Health Plan
  • Beech Street
  • Blue Cross (Empire)
  • Cigna
  • Community Care Network
  • Consumer Health Network
  • Devon/Ullicare
  • Emblem Health Select Care
  • Empire Blue Cross Pathway Enhanced & Pathway Network
  • Fidelis
  • Galaxy Health Network
  • Ghi
  • Health First (Managed Medicare Only)
  • Health Insurance Plan of New York (HIP)
  • Health Republic
  • Healthsource/Hudson Health Plan
  • Horizon Health Care
  • Local 60
  • Local 1199
  • MagnaPreferred PPO
  • Managed Health Network, Inc.
  • Merit Behavioral Care
  • Mohawk Valley Plan (MVP)
  • MultiPlan
  • National Health Administrators
  • Oscar
  • Oxford
  • Pomco
  • Private Health Care Systems (PHCS)
  • Select Pro
  • Statewide Independent
  • Three Rivers Provider Network
  • United HealthCare
  • Value Behavioral Health/Value Options

Notice of Availability of Charity Care

In recognition that all patients who seek health care from White Plains Hospital may not have the financial resources or insurance coverage to afford care, the Hospital will make available a reasonable amount of uncompensated services to persons meeting the eligibility requirements.

Eligibility for free care will be limited to persons whose family income is not more than the current poverty guidelines established by the Department of Health and Human Services. Persons whose income is greater than the guidelines are eligible for hospital charity care at a reduced-fee basis. For more information call our Financial Counselors at 914-681-1016.