For the safety of all patients, please do not bring any electrical appliances, such as stereos, personal computers, or VCRs, into the Hospital. They may interfere with the safe operation of important medical equipment. Battery-operated appliances are recommended.
Cellular phone policy
The use of a cell phone or other wireless device is prohibited within in the following areas of the Hospital:
- Emergency Department (excluding waiting areas)
- Operating Room Suite
- Ambulatory Surgery Suite (excluding waiting areas)
- Endoscopy Suite (excluding waiting area)
- Post-Anesthesia Care Unit (PACU)
- Intensive Care Unit (ICU)
- Critical Care Unit (CCU)
- Dialysis Room
- Labor & Delivery
- Neonatal Intensive Care Unit (NICU)
In addition, wireless devices must be turned off completely when they are within 10 feet of medical equipment in patient rooms, clinical laboratories, Radiology and Cardiology.
There is a daily charge for telephone service. These charges are not covered by insurance, and are your responsibility to pay upon discharge.
How to use your phone:
For local calls, dial "9" and the number you are calling.
For out-of-the-area and long-distance calls, dial "9," then dial "1" plus the area code and the number you wish to reach. All long distance calls must be billed collect to your home telephone number or to a credit card.
The Hospital operator may be reached by dialing "0."
The Hospital has facilities to accommodate the disabled. If you need special arrangements please call the Patient Advocate at extension 2150.
Patient rooms are equipped with television sets, which are available for rent at a daily charge. A television representative will visit to show you how to use the controls. Payment is due in advance after the first day. Proceeds from television rentals go to the White Plains Hospital Auxiliary to support its projects at the Hospital.
Various topics on health education are available from the GE Patient Education channel. Click here to see the schedule for these programs.
Closed caption decoders for the hearing impaired are available by calling the Television Service Department at extension 1145.
Please do not bring valuables into the Hospital. If you must bring valuables, we ask that you place them in the safe in the Cashier's Office located on the main floor next to the Admitting Department.
Glasses, dentures, contact lenses, hearing aids and other items should never be wrapped in tissue or placed in basins or medication cups during your stay. It is too easy to forget or discard them by accident.
For your safety
At White Plains Hospital, your safety is very important to us. Please help prevent accidents by following these guidelines:
- Never get in or out of your bed by yourself unless you have been advised by your doctor or nurse to do so. Always ask your nurse for assistance if you need it.
- Keep the side rails on your bed raised. They are useful for shifting positions and will protect you from falling.
- Do not attempt to get in or out of a wheelchair by yourself. Please allow WPHC staff to help you.
Do not be disturbed if you hear alarm bells. for your safety, we periodically check our fire alarm system and staff preparedness.