Hospital Receives Award for the Eleventh Year
White Plains, NY (October 29, 2013) – White Plains Hospital has once again received the Consumer's Choice Award from the National Research Corporation (NRC.) The Hospital is a nine-time winner of the award, which recognizes quality and image in healthcare by the Nebraska-based research corporation.
The award identifies hospitals that healthcare consumers have chosen as having the highest quality and image throughout the U.S. This is the eighteenth year National Research has awarded hospitals whose consumers have recognized them for providing the highest quality healthcare.
Winners are determined by consumer perceptions on multiple quality and image ratings collected in the company's Market Insights Survey. This study surveys over 270,000 households in the contiguous 48 states and the District of Columbia. From the households surveyed, hospitals named by consumers are analyzed and ranked based on their Core Based Statistical Areas (CBSAs) as defined by the U.S. Census Bureau, with the winning facilities being ranked the highest.
The National Research Corporation (NRC) is a healthcare research and quality improvement firm offering performance measurement and improvement services to health plans, hospitals, health care systems, physicians, and other healthcare organizations. Dedicated solely to the healthcare industry, NRC is a leading provider of ongoing performance measurement, improvement, analysis and tracking services to healthcare organizations.
"We are thrilled to offer this annual award because we understand how important the role of reputation plays in healthcare consumer decision-making," said Susan L. Henricks, President and Chief Operating Officer at National Research. "These winners have done an outstanding job of representing their organizations in terms of high quality care, improvement initiatives, and positive consumer perceptions and experiences. The consumers have spoken. And we congratulate the winning hospitals in receiving this honor."
White Plains Hospital (WPH) is a 292-bed voluntary, not-for-profit health care organization with the primary mission of offering high quality, acute health care and preventive medical care to all people who live in, work in or visit Westchester County and its surrounding areas. Centers of Excellence include the Dickstein Cancer Treatment Center, The William & Sylvia Silberstein Neonatal & Maternity Center and The Ruth and Jerome A. Siegel Stroke Center. The Hospital has the busiest Emergency Department in Westchester County, seeing over 55,000 visits a year. White Plains Hospital is the only community hospital in Westchester County licensed to perform emergency & elective angioplasty. The Hospital is an eleven-time winner of the Consumer Choice Award, an honor given to the nation’s top hospitals by the National Research Corporation, and received Magnet designation in 2012 from the American Nurses Credentialing Center (ANCC). WPH is a member of the New York-Presbyterian Healthcare System. For additional information, visit http://www.wphospital.org.